Friday, November 19, 2021

White Castle Rules!

One of my guilty pleasures when flying into Detroit is stopping at the White Castle on Telegraph Road and Northline. My favorite item is the #2 combo--two double-cheese burgers and fries with a medium soft drink. The family-owned chain services the Midwest and Mid-Atlantic states, so most of the country is unaware of this delectable taste treat.

White Castle slider
Their signature product consists of a thin square of 100% ground beef with five steam holes punched into it. The patty is cooked on a bed of diced onions and topped with a steamed hamburger bun, dressed with dill pickles, mustard and ketchup, and served up in a cardboard sleeve. One food critic called it "French onion soup on a bun." To be honest, either you love them or you hate them.


Walter A. Anderson began his restaurant career working at food stands in Wichita, Kansas. In 1916, he bought an obsolete streetcar and converted it into a diner. He had opened two more diners by the time he met businessman Edgar Wolds "Billy" Ingram and co-founded the first White Castle restaurant on an original investment of $700 in 1921.

White Castle #1
Since the publication of The Jungle by Upton Sinclair in 1906 exposing the unsanitary practices of the meat packing industry in Chicago, Americans were reluctant to eat ground beef. Aware of this, the White Castle founders sought to change the public's perception by stressing cleanliness in their restaurants and high quality ingredients.

 
Their earliest buildings had white enameled brick exteriors and enameled steel counters. By the 1930s, the chain's restaurants were built with prefabricated white-porcelain enameled steel exteriors and outfitted with stainless steel counters. Buildings were designed so customers could see their food being prepared by employees who had to conform to a strict dress code. White Castle produced the first disposable paper hats, napkins, and cardboard sleeves to package their product.



Short-order cook Walter Anderson is credited with the invention of the hamburger bun and the assembly-line kitchen which replaced experienced cooks with employees who could operate the griddle with minimal training. Chain-wide standardization assured the same product and service at all their locations. Often imitated but never duplicated, numerous earlier competitors were unable to match White Castle's success.

The fast-food industry we take for granted today was unknown in America before the White Castle chain. Anderson and Ingram gave rise to the fast-food phenomenon. There was no infrastructure to support their business expansion, so Anderson and Ingram established centralized bakeries, meat suppliers, branded paper manufacturing, and warehouses to supply their system's needs.

In 1933, Anderson sold his half of the business to Billy Ingram. The following year, the company moved its corporate offices to Columbus, Ohio, the center of their distribution area. Ingram's business savvy is credited for the popularity of the hamburger in America.

Since the beginning, White Castle has been privately owned, and none of its restaurants are franchised. Founder Billy Ingram retired in 1958 as CEO, followed by his son E.W. Ingram Jr, and then his grandson E.W. Ingram III. In December 2015, Ingram III stepped down and his daughter Lisa Ingram became the fourth CEO of the company.

The Ingram family's refusal to franchise or take on debt throughout the company's existence has kept the chain relatively small with only about 420 outlets--all in the United States. By comparison, McDonald's has 36,000 outlets worldwide with 14,000 of those in the United States. In recent years, White Castle has been selling sliders at supermarkets nationwide.


On January 27, 2015, White Castle opened its first outlet in the western United States at the Casino Royale Hotel on the Las Vegas Strip--the chain's first expansion into a different state in fifty-six years. On its first day of business, the restaurant had to close for two hours to restock their depleted supplies. In its first twelve hours of operation, the store sold 4,000 sliders per hour. It appears that I'm not the only one who enjoys this guilty pleasure.

Delray, Detroit and O-So Pop: https://fornology.blogspot.com/2014/08/detroits-ghost-town-delray-and-o-so.html

Tuesday, November 2, 2021

S&H Green Stamps--Emblem of a Bygone Age

Sperry and Hutchinson Company were the originators of S&H Green Stamps--as much an American cultural icon as anything. The company began offering redemption stamps to American retailers in 1896. Stores bought the stamps and offered them as bonuses based on the dollar amount of the purchase. S&H Green Stamps was the earliest retail customer loyalty program selling and distributing stamps and books to merchants. With a unidirectional cash flow, this shoppers' incentive made its originators multi-millionaires.

Stamps were issued in denominations of 1, 10, and 50 points. Stamp pages were perforated with glue on the reverse side to mount in twenty-four page collector booklets. Each booklet contained 1,200 points. Reward gifts were based on the number of filled books required to obtain the object. Green Stamps had no real cash value.

S&H Green Stamps could be obtained at supermarkets, department stores, and gas stations. Completed booklets were redeemed at one of 800 distribution centers located around the country. Most popular in the early 1960s, S&H boasted that its reward catalog was the largest publication in the United States. They issued three times more stamps than did the United States Postal Service.

Economic recessions in the 1970s reduced sales and decreased the value of the rewards. Shoppers began to see the stamps as not worth the trouble, and stores started to drop the program. In 1981, the founders' successors sold the business.

Green Stamps entered the realm of pop art iconography when Andy Warhol used a three step silkscreen process to print a 23"x22.75" canvas in 1962. Three years later, he used offset lithography to print the classic green stamp images on forty-nine 7'x7' panels to act as wallpaper within a gallery exhibit at the Institute of Contemporary Arts in Philadelphia. A single panel recently sold at auction for $6,250.

S&H Green Stamp founder https://fornology.blogspot.com/2016/12/ypsilantis-hutchinson-house-built-with.html

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